Tuesday, October 16, 2007

Vonage is terrible DO NOT BUY THE CHEAPER THE WORSE!

Vonage is terrible I have had it for my business for a couple of months and I have disconnected because the reception is terrible. I live in the heart of Orlando, Florida and have the best internet connection you can have so I know it's not my end. There customer service is outsourced obviously to India and it is crap. I literally have to spend like three to four hours on the phone and go through a series of there stupid internet speed connection steps. I'm like "HELLO" I know my internet is fine and obviously the india customer service people are just following instruction but christ it's frustrating so I have canceled the service and now with the regular phone company. Yes it's a little more expensive but in my eyes much more worth it!

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