Sunday, May 31, 2009

FW: Inman SUNDAY edition: The secret to exceptional customer service ...

 

 

 

From: Inman News Headlines [mailto:dailynews@inman.com]
Sent: Sunday, May 31, 2009 6:59 AM
To: mark@itsyoursale.com
Subject: Inman SUNDAY edition: The secret to exceptional customer service ...

 

Inman News: AM Edition

Follow us on Twitter

Tweet, Twit, Twhat? For real time updates and breaking news stories, follow us on Twitter. Follow us: @InmanNews


SPECIAL SUNDAY EDITION

Sunday, May 31, 2009

Big shoes to fill in customer service
Perspective: Untying Zappos' secrets

The house that roared

Property portals: Global Top 100

FrontDoor now sports Facebook Connect

Restore 'economic sense' to real estate

Getting over real estate grief

Agents who charge 'extra' fees

Multigenerational lead generation

Builders promote fee rollbacks

Prices continue descent, but there's ...

Latest News »

24 Hours Left!


Tick Tock, Tick Tock. The clock is ticking. If you hurry, you can still save over $170. Register for Connect SF '09 today before time runs out!


Join Inman News. Become an Inman News Inman News Premium Membership Has Its Benefits - Join Today!Premium Member and enjoy exclusive access and benefits, including unlimited access to news archives, Industry Special Reports, Week-in-Review emails, event discounts, and much more. Join today for just $149.95 a year.


This is a special edition of the Inman News Headlines, which are regularly published twice daily from Monday–Friday. To gain unlimited access to all Inman News articles and take advantage of exclusive, premium members-only benefits including free access to our Industry Special Reports and Week-in-Review e-mails, plus discounts on our industry-leading events and in-depth research reports, Upgrade to an Inman News Inman News Premium Membership Has Its Benefits - Join Today! Premium Membership today!


You are subscribed to this mailing list, headlines2, as: mark@itsyoursale.com.
If you can afford to ignore breaking real estate news and emerging technology trends, then Unsubscribe.


© 2009 Inman Group, Inc. All Rights Reserved

Friday, May 29, 2009

FW: Inman AM: 'Junk fees' incite war of words on Web

 

 

 

From: Inman News Headlines [mailto:dailynews@inman.com]
Sent: Friday, May 29, 2009 6:59 AM
To: mark@itsyoursale.com
Subject: Inman AM: 'Junk fees' incite war of words on Web

 

Inman News: AM Edition

Follow us on Twitter

Tick Tock, Tick Tock. The clock is ticking. If you hurry, you can still save over $170. Register for Connect SF '09 today before time runs out!


TODAY'S TOP STORIES
Inman News Premium Membership Has Its Benefits - Join Today!= Premium Member News - Join Now »

Friday, May 29, 2009

'Junk fee' backlash echoes online
Although questions about their legality remain, a growing number of real estate brokerages are charging consumers flat fees on top of their traditional percentage-based commissions.

Federal courts of appeal have issued differing rulings on whether such fees may violate the federal Real Estate Settlement Procedures Act (RESPA), but legal experts say brokerages can defend themselves against lawsuits by making sure the fees are properly disclosed. More »

Gloomy foreclosure forecast
Mortgage problems expected to drag well into next year


Buyers put a dent in inventories
Less progress at high end of market


Mortgage rates creep back up
Economic uncertainty puts pressure on bonds


The 411 on late fees
Rent it Right

OTHER TOP STORIES

Premium MembersNAR appoints critic to MLS Committee
Broker, blogger supports search-engine indexing of listings

Premium MembersBeing there beats texts, tweets
Realtor Notebook

Premium MembersFTC shuts down mortgage 'rescue' firms
California companies targeted Spanish speakers

Premium MembersRefi vs. sell: the cost-benefit analysis
REThink Real Estate

Property portals: Global Top 100
From Global Edge

Latest News »


READER COMMENT

Premium Members"What line on the (HUD-1 form) a fee appears is the kind of argument lawyers love to engage in ... and bill for. It does not address the underlying issue of the nature of compensation in the residential real estate industry." --Jay Zenner

Connect SF 09


Join Inman News. Become an Inman News Premium Member and enjoy exclusive access and benefits, including Industry Special Reports, Week-in-Review emails, event discounts, and much more. Join today for just $149.95 a year »


JACK GUTTENTAG

Recent columns:

Premium MembersBorrowers suffer disclosure overload

Premium MembersBetter off renters

Premium MembersLoan mod: Go it alone?

More Jack Guttentag »


Inman News


Inman News Headlines is a twice daily email delivered by the real estate industry's leading source of breaking news and un-biased market analysis. To gain unlimited access to all Inman News articles and take advantage of exclusive, premium members-only benefits including free access to our Industry Special Reports and Week-in-Review emails, plus discounts on our industry-leading events and in-depth research reports, Upgrade to an Inman News Inman News Premium Membership Has Its Benefits - Join Today! Premium Membership today!


You are subscribed to this mailing list, headlines2, as: mark@itsyoursale.com.
If you can afford to ignore breaking real estate news and emerging technology trends, then Unsubscribe.


© 2009 Inman Group, Inc. All Rights Reserved

Thursday, May 28, 2009

FW: Business Tips: Quiz Yourself on Short Sales

 

 

 

From: REALTOR(R) Magazine Online [mailto:NAR@newsletters.realtor.org]
Sent: Thursday, May 28, 2009 5:21 PM
To: mark@itsyoursale.com
Subject: Business Tips: Quiz Yourself on Short Sales

 

If you have trouble reading this e-mail click here.

 

June 2009


 


 

In This Issue:

 

 

 

 

 

 

 

 

 

Advertisement
Differentiate yourself from the competition by showing your clients you belong to an elite 3%* that have a college degree in Real Estate. *2001 NATIONAL ASSOCIATION OF REALTORS® Member Profile data.  Click Here!

 

 

Quiz Yourself on Short Sales
How long does a typical short sale take? What documents do lenders typically require? Take our new interactive quiz to find the answer to these and other important questions.
Read more >

 

9 Ways to Get Glowing Online Reviews
With social media, it's easier than ever to generate referrals and positive customer reviews. Here's how to encourage your best clients to spread the word on the Web.
Read more >

 

Behind the Scenes: 30 Under 30 Photo Shoot
In this exclusive video, you'll get a look at how much work (and fun) goes into finding the perfect cover photo for the June magazine. Plus, hear tips from five of this year's ambitious honorees.
Read more >

 

 

What's Really Available in Mortgage Lending?
Read about why jumbo mortgages continue to be an elusive and expensive proposition. Plus, sign up for our free webinar on the mortgage lending market.
Read more >

 

'They Need Us More Than Ever'
For Sue Smith of Dulles, Va., real estate is personal. She believes in friendly but diligent follow-up, and she has the referral business to prove it works. In this month's Masters Series video, get ideas you can use in your business.
Read more >

 

 

 

 

 

GPS Sends Buyers in the Right Direction
Navigation systems can be preprogrammed for house hunters who want to tour the neighborhood on their own. Web-enabled versions even allow you to add addresses while clients are on the road.
Read more >

 

Words of Wisdom: Diversify to Succeed
Need some perspective to get through today's market? With five decades of experience, L. Harrell Pendleton tells how he took matters into his own hands when banks weren't lending.
Read more >

 

 

 

 

 

 

Unsubscribe from this e-mail newsletter.

Manage E-mail Preferences: To change your e-mail address, or manage your subscriptions, please log in to your REALTOR.org account. Your REALTOR.org username is markadamczyk.

Customer Support: Visit our customer support page for help with your account.

Advertising Inquiries: Learn how you can advertise in this e-mail newsletter.

Privacy Policy